Fault during a new installation

AlastorMX wrote on 5/7/2020, 7:13 PM

Hi!

Im trying to install a fresh copy of one of my licensed products but i just can't install Magix VideoDeluxe Premium 2018. i downloaded the latest version avaiable for my license and when the installation package ends his first loading page, the SW inmidietly closes without any reason.

Is there an offline installation option for install the software?
OS: Win 10 pro x64, fresh installation
Antivirus Kaspersky Internet Security '20

Comments

johnebaker wrote on 5/8/2020, 3:14 AM

@AlastorMX

Hi and welcome to the forum

Are you referring to the Download Manager software closing at the end of the download?

If so this is correct and should be followed a short while after with the opening of the actual installation - how long the time interval depends on your computer speed, usually it is a few seconds.

It is also possible that your AntiVirus is blocking the installer being launched.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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