Sorry, this should be the screenshot (I hope):
https://drive.google.com/file/d/1u4yISzGn8FBL00AOcI0w_RlDfx8riiUX/view?usp=drive_link
Thanks for the tip about Magix's redundancy habit.
@Emptyflight Hi,
And maybe an answer to why Magix asks me if I want to adjust my video's resolution from 3840x2160 29.97 fps to 3840x2160 29.97 fps.
That link you shared needs the permission changing to Anyone with the link, you can post pics on here using the arrow button next to the smiley at the top of a new comment,
Is this what your pic looks like
MediaInfo says your clip is 29.801 FPS, maybe MMS is just being a bit pedantic.
You mention that the MKV H.265 clip didn't work but the H.264 did, your orig is AVC ( that is H.264), HEVC is H.265, it's a more modern compression format to help deal with the bigger files created nowadays with the likes of 4k & upwards, it's a different compression 'type' & a lot of software isn't 100% happy with it yet, but 99.9% of software is happy with the well known & used AVC H.264, Google HEVC vs AVC.
PS, I'm not saying this was the problem with your MKV, but calculating the correct setting for conversation from H.264 to H.265 isn't easy + a file that's a bit dodgy to start with... & I remember downloading the Microsoft HEVC codec but can't remember I needed that to play HEVC in MMS, anyway it's often best just to stick to the orig which was H.264 AVC.
Hi Gid.
Yes, that's the message I get. It is a bit confusing for people like me who don't think like computers - seems like an offshoot of a truism or something.
I released the screenshot. Sorry about that, I'm not too familiar with Google Drive.
I will stick to using AVC H.264 for now. Thanks for the recommendation.
Hi
In this case you can either accept or ignore the message the reason for the popup is way the framerate NTSC is Movie Studio recognises the NTSC framerate of 27.97 ( 2 decimal places) using a 3 dec place value - 29.976 (IIRC).
The framerate of 29.97 fps (NTSC) and 25 fps (PAL) are hangovers from old TV/VCR standards and have no bearing on the actual internal encoding method of video, eg h.264 h.265 etc,.which is independant of framerate
John EB
Ron, this is what I would do if I were in your shoes at this stage of the game:
That should hopefully give you an idea of your way forward.
AndyW
Thanks me_again. I assume that this will indicate whether the thing confusing my program is the audio or the video.
And thanks John. I had no idea, or at least I'd totally forgotten that the weird number 29.97 came from the old NTSC technology. The real question is, why it's still used? Rhetorical question.
👍
Hi Ron.
I am also using MEP 2022 and running Windows 10 and the file loaded, played and exported just fine so can we please have some screen shots of your program setup as to me it seems either how the program is set up or a component problem. If it's a setting that can be changed to something different to mine then it may help you from having to re-encode your files.
Ray.
Hi CubeAce,
Well, first off, inserting the mp4 file results in this:
Is this the setup information you're looking for?
Hi Ron.
No, those are the movie settings. Those should be automatically set correctly upon loading the first video file into a new project.
I need to see the program settings as I showed in the second video please.
Ray.
Movie Edit Pro Plus 2022.
Windows 10 Pro 22H2
AMD Ryzen 5 1600X Six-Core Processor 3.60 GHz
Radeon RX 560 series GPU
RAM 16,0 GB
System type 64-bit operating system, x64-based processor
@Emptyflight Hi, you didn't say if your Graphics driver is up to date?
Can you click your icon at the top of this page - My Profile & fill in your Signature with the full name of your CPU, GPU & amount of RAM, also inc the Windows & Magix version, this will then show at the bottom of your comments, - I've simplified it in the quote above from your comments but you can change anything you want,
One thing to mention - click Y when you're on MMS, Settings will pop up, go to Folder, find & go through those folders on your PC to check there's no temp files MMS might be using, just a thought, 🤷♂️
Those are the tabs in settings that @CubeAce is asking for, you need to share a picture of each of those, but... I've changed, switching on & off the settings in MMS & I can't destroy the image like in your sample,
Hey CubeAce,
okay, so I changed all of my settings to match yours as far as was possible. One thing was apparent: in the last folder my page has no box naming the codecs. As for temp files Gid, yes there is one temp file that shows up under "Import": C:\Users\qison\Documents\MAGIX\Movie Edit Pro Plus\AudioTemp. At least I'm assuming it's a temp file, given its name. The short story is that after having adjusted my settings to match CubeAce's, I still have the same problem.
Okay, I'll try to figure out where to find all the information you want in my signature and I'll insert it there when I get a chance to. Thanks again for all the support!
Greetings Ron,
One of the really important things that you can do is, as @Former user says above, make sure your Video Card drivers are up to date.
You said earlier that you have a Radeon RX 560 series. This page https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-560 seems to be for your card (I must admit names and numbers mean nothing to me so I may be wrong).
In my experience old video driver do not like modern videos.
AndyW
Okay, I'll try to figure out where to find all the information you want in my signature and I'll insert it there when I get a chance to. Thanks again for all the support!
@Emptyflight I wrote it all out for you (in the quote below) , - click your icon at the top of this page, My Profile - My signature - edit, copy & paste this into your signature,
Movie Edit Pro Plus 2022.
Windows 10 Pro 22H2
AMD Ryzen 5 1600X Six-Core Processor 3.60 GHz
Radeon RX 560 series GPU
RAM 16,0 GB
System type 64-bit operating system, x64-based processor
Hi Ron.
To find out if it has anything to do with your graphics card or graphics driver, change all your settings on Import, processing and export to CPU and tick the 'Use dithering for output' in the box close to those which I always have ticked anyway.
That should bypass the graphics card altogether. The playback may not be as smooth and the render of that effected clip should take longer but the render should be OK.
Also can you also give a screen shot of the first setting page which is the playback section please. I have found recently that those settings can also effect the rendering on my system when the project gets complicated but it causes similar tearing in the image to what you have experienced.
Ray.
Good afternoon Ray,
Here is the screen shot I think you are looking for:
Okay, that did it. I downloaded the most recent drivers for the graphics card (thanks for the link AndyW) and that didn't help. After clicking all the boxes to let my CPU do the playback and rendering, there is no aliasing anymore. I guess I can conclude that my graphics card has a hole in it or something. I will talk to my son about getting a new card. Many thanks again to all of you for accompanying me down this road!
@Emptyflight Hi, glad you've found the reason & now that your info is in your signature 👍 people here can help you with a new Graphics card, you can then confer with your son, either way you'll need to know your motherboard model.
If you go to the Start menu - Windows Administrate Tools
A window will pop up, this is my Motherboard, can you share what yours says, just copy & paste the name 👍
As times have moved on & PC's have had to become more powerful, software companies make their software use the graphics card (or RAM) to do a lot of the work, I think one of the main reasons is it's easier to upgrade a graphics card than it is to upgrade the main CPU, & graphics card are becoming massive,
So buy the best you can afford, MMS will use it but... don't spend too much if your PC is a tad old n weary, sometimes it's better to spend just a little more & get a new PC with a 'good' card rather than spend a lot on a 'very good' card & put it in your old PC. swings n roundabouts, someone better than me will advise you tho & like I say confer with your son 👍
Well done Ron, glad you stuck with it and got it sorted.
If you feel liking playing with those setting a little more there may some mileage in trying your graphics card as the choice for IMPORT and leaving the CPU set for the rest. As the Manual sstates:
"Import involves decoding the source media, processing handles the application of effects and playback and export refers to encoding into the desired format upon export.
The advantage of setting these parameters separately is that if there are problems with one of the processing operations, you do not have to deactivate hardware acceleration entirely, but only for the corresponding step."
This may take a little pressure off your CPU.
AndyW
Hi Ron.
Try decreasing the buffer number to 3 (you could even try 2 if you wish but I think 3 to start with) but increase the sample blocks (Multitrack and Preview with preview being the large number of the two) Also make sure that Use Dithering for output box is checked. You can try my settings as a starting point but you may be able to increase or decrease the amount of blocks in the Multitrack and Preview sections.
Then just close the program and re-open it. You should not have to save the project unless it is not previously saved. Then without playing it back first just try exporting the file and see what the result is like.
If that is good I think it is possible the graphics card is not keeping up. Why this change has occurred I'm not sure but originally when the programs had had their last updates they were fine. It could be down to the newer graphics drivers or something else. I really don't know why this happened but it doesn't seem to affect those with higher end graphics cards as much.
Then try again with the same settings but change Import, processing and export all to CPU. If that works then It probably confirms it is the graphics card unless you have overclocked your system for gaming. If you have overclocked your system for any reason this might cause instability within MEP 2022.
Don't worry that my screen shots in this instance don't look identical to your own as I used my VPX 14 settings which are set up the same as my copy of MEP.
Ray.
Thank you for the suggestions. My system is not overclocked because I don't do any gaming.
In the program settings/device options folder, everything is fine if I set Import, Processing, and Export to CPU. I can also change both Processing and Export to the Radeon graphics card, leaving the Import set to CPU and it's fine. But Import set to Radeon and any other combination for Processing and Export leads to the aliasing I've been getting. Something about the graphics card is not import-friendly. At least I can work with my Editor now and next week my son (who built this computer for me a couple of years ago) and I will sit down and discuss the pros and cons of a new or upgraded system.
Hi Ron.
Glad it's working without having to re-encode your files. I had missed your previous reply when I replied last but playing with those audio settings can help as well.
It seemed to to me that anyone that tried the sample file didn't have problems, so that to me meant a probable hardware conflict.
The settings not accepting the Radeon graphics for importing suggests to me that it can't decode the video format and is having to be handled by the programs software via the CPU whereas the 3D graphics and encoding to MP4 is being handled by the RX 560. Of course I can't be certain as I'm not a programmer and only guessing. The card has enough vram for this task so it must be another part of the card that is lacking somewhere. Personally I would suggest using an nvidia card for video editing as they just seem to behave better with most video editing applications. To have a new enough card though I would not go older than the nvidia 1650 and preferably a 20 series or above but don't go mad as some of the newer nvidia cards are using a newer PCIe standard than your current motherboard can cope with or at best ignore the gen 4 interface and you would not get the full benefit of the cards' capabilities.
I think but not overly sure the processor should be fine for now and for running the replacement Magix Movie Studio 2023. Beyond that any future release I have no idea about.
Ray.