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emmrecs wrote on 11/6/2023, 1:27 PM

@Venan

Assuming you have activated and registered your new version, what exactly happens when you attempt to install the extra content? Please show us a screenshot of what you see.

Jeff
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Venan wrote on 11/7/2023, 2:31 AM

I'm getting the usual screen (after 2022 and 2023 tis is the 3d time I'm going througг this) but check boxes are not active - I can not select them...

Venan wrote on 11/7/2023, 2:33 AM

And one more question - can you issue the invoice on the name of my company - I am using the software mostly for business purposes?

Venan wrote on 11/7/2023, 2:37 AM

Sorry, but I need more help. For activation of the content pack(s) I have received following instructions:

"To activate your content pack(s), follow these steps:

Open Movie Edit Pro. 
Go to "Help" > "Activate content pack(s)...". 
Enter your G3 number in the dialog box and click to confirm.
You can now activate your content in the Store."

Where can I find my G3 number?

CubeAce wrote on 11/7/2023, 2:55 AM

@Venan

Hi.

The G3 number should be in the email confirming your purchase.

To use, copy and paste the whole number/ letter sequence into the product activation box.

This is a user forum with no Magix staff present. You will need to contact Magix directly at infoservice@magix.net for any enquiries about purchases.

Ray.

Last changed by CubeAce on 11/7/2023, 3:01 AM, changed a total of 1 times.

 

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johnebaker wrote on 11/7/2023, 3:05 AM

@Venan

Hi

. . . . . I'm getting the usual screen . . . .

The Extra Content dialog is showing the extra content is already installed on 6th Nov.

What do you think is missing? For example in the Templates tab, Title templates s, Fonts Basic you should have about 110 titles.

John EB
Forum moderator

 

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Venan wrote on 11/7/2023, 5:28 AM

Hi,

So the extra content seems to install itself automatically... is my fault I did not see in the table all the elements are installed. On the other hand the Travel Maps icon was put in a random pace on my desktop...

As for the G3 number, actually it is the Coupon code... Sorry, it was a year ago I did the previous installation ...

Thank you for the prompt response and professional help!

Have a nice one!

browj2 wrote on 11/7/2023, 6:00 AM

@Venan

HI,

For the last several versions of MEP/Movie Studio, Magix uses a public folder for the extra content:

C:\Users\Public\Documents\MAGIX\Common\Videocontent

Usually, there is little to nothing that changes so if you already have the extra content, it gets detected and you don't have to install extra content with each version.

If there is anything new or changed in the extra content, it will show up as being able to be installed.

Prior to that, Magix used the Program Data folder with content for each version, thus duplicating what was already there for a previous version. It is now more efficient and saves on HD space.

John CB

John C.B.

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Sebastian-Puchta wrote on 7/23/2024, 2:57 AM

I have the same question i Ingardena my mocie studio from 2023 to 2025 and i can’t instal extra content what can I do ? I instal 2025 veraion and activated

johnebaker wrote on 7/23/2024, 3:21 AM

@Sebastian-Puchta

Hi

if you did not un-install 2023 then, when you upgraded to 2025, the extra content should be present in the program.

In Movie Studio 2025 select Help, Install extra content  you should see the extra content is installed.

John EB
Forum Moderator

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