Exporting Problem

Vitroex wrote on 1/2/2019, 10:33 PM

Windows 10, Version 27.0.2.28.

So the problem that I'm having is Music Maker crashing when I try to export a file (Typically crashes around 21% export). The files I tried to export was a WAV File (Mp3 option doesn't show up so I can't use that) and I've tried using Soundcloud with the same results, 21% exportation, and then it crashes. It also restarts and opens again after crashing if that information is to any value.

I'm wondering if there's any way to fix this at all because i want to get this either in a file to upload to SoundCloud, or straight into SoundCloud itself via exporting directly. (Note, i am fairly new to all of this and sorry if i don't know much)

https://cdn.discordapp.com/attachments/498188193439547395/530241757577871372/No_mp3.png

https://cdn.discordapp.com/attachments/498188193439547395/530241759842926592/Exporting_problem.PNG

https://media.discordapp.net/attachments/498188193439547395/530241762548121600/Music_Maker_problem.PNG

 

Comments

johnebaker wrote on 1/3/2019, 5:38 AM

@Vitroex

Hi

One item that immediately stands out is the naming of the file - it appears to include a tilde ( ~ ) which is a disallowed character in Windows file names.

Try changing the export file name to one which only has a-z, hyphen - , underscore _ and/or 0 to 9 in the name, no special/disallowed characters.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Vitroex wrote on 1/3/2019, 7:59 AM

@johnebaker

Hello again.

Thanks for the first tip, I'll try to avoid that from now on, but a problem persists. I've changed the name to only "dreams" now, and I've tried exporting it again, both on Soundcloud and/or making it a WAV file but I still get the same problem, It crashes at 21% Exporting and then restarts the program

(as I'm typing this, apparently trying to export to soundcloud just instantly crashed. strange.)

Hopefully, there's a solution to this and any attempts at helping are much appreciated.

https://media.discordapp.net/attachments/526447966379180034/530389523671023616/this_sometimes_happens.PNG

that also happens sometimes unfortunately.

I feel like i have very bad luck when it comes to this

johnebaker wrote on 1/3/2019, 9:54 AM

@Vitroex

Hi

. . . .but a problem persists . . . .

This would suggest that an object on the timeline is causing the crash, assuming you have enough free space on your computer hard drive and are not exporting to an external USB drive or memory stick.

Before doing any testing, restart the computer - Windows button, Power option, Restart. Do not shutdown in the normal way.

To determine if it is an object on the timeline:

  1. mute all the tracks except track 1 and try exporting.
     
  2. repeat for all the other tracks and note which do not cause a crash, if any.

If you are exporting to an external USB drive or memory stick then this may cause an issue if Windows powers it down during the export - this should not happen however I have experienced this with exporting video.

HTH

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.