The export drop down menu has stopped working. It now only has the "common export" bit hilghted and when clicked on the options do not work.
Only started happening yesterday 10/11/2020
Hi and welcome to the forum.
We need more information - computer specification, Windows version and build, and program version number - see this topic for details required.
Has anything changed on the computer between working and non working - eg has Windows just updated to the 20H2 version?
Can you play mp3 files in any media players - if so which ones ?
John EB
Forum Moderator
Hi thank you... Firstly I am no pc expert and I am partially sighted so searching for settings and reading long text is a difficulty. Here is what I have managed to find.
Zoomstorm: Windows 10 Ver 2004 os Build 19041.572. Realtek sound. Intel(R) UHD Graphics 360.
Processor Intel (R) Core (TM) i7-8700 cpu@3.20 GHZ 3.19GHZ. Installed RAM 16.0 GB 64 bit OS x 64 - based Processor.
Software: Magix Music Maker 2016 version 22.06.78 (UDP3)
I have changed nothing or updated nothing on pc windows etc. as far as I can see. it was working before lunch came back and the items in the drop down menu are not clickable I can play mp3 files on all my players windows media player etc.
Regards
Phil
As you can seethe first image only one option is clickable the second image shows what comes up when you click on any of these options nothing happens.
Hi
. . . . Firstly I am no pc expert and I am partially sighted so searching for settings and reading long text is a difficulty. . . . .
That is good to know when helping you.
From past posts with the same issue the issue has been with Windows - I have uploaded a large print PDF file here with instructions for checking the Windows installation.
Hopefully this will fix the issue.
HTH
John EB.
Thank you so much..... I had to figure out how to do this as Administrator and at the end restart my pc then it worked a treat Thanks again....John EB. Your a Star