Comments

SP. wrote on 8/15/2021, 10:50 AM

@Cazzie-Williams Do you use the free version? I think this is just a kind of nag screen to get you to buy the program. Just close the window.

Cazzie-Williams wrote on 8/15/2021, 10:52 AM

No, I don't use the free version. I bought the Premium

johnebaker wrote on 8/15/2021, 10:55 AM

@Cazzie-Williams

Hi

. . . .  I bought the Premium . . . .

Did you download and install all the extra content that was unlocked and became availalbe under the Downloads tab, when you registered the software?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

SP. wrote on 8/15/2021, 10:55 AM

@Cazzie-Williams Are you logged in, when you use the program?

Cazzie-Williams wrote on 8/15/2021, 10:56 AM

@Cazzie-Williams

Hi

. . . .  I bought the Premium . . . .

Did you download and install all the extra content that was unlocked and became availalbe under the Downloads tab, when you registered the software

 

Cazzie-Williams wrote on 8/15/2021, 10:57 AM

I just remember downloading the software and the update

Cazzie-Williams wrote on 8/15/2021, 10:57 AM

@Cazzie-Williams Are you logged in, when you use the program?

 

Cazzie-Williams wrote on 8/15/2021, 10:57 AM

I believed I was logged in