Comments

SP. wrote on 8/18/2023, 3:07 AM

@Hung-Nguyen For some unknown reason ACID sometimes throws this error message if the Visual C++ 2013 Redistributable is already installed. It usually helps if you uninstall the 2013 Redistributable from Windows Apps and Features. The installer should then be able to install everything fine, also the Visual C++ 2013 Redistributable.

CountBiscotti wrote on 1/3/2024, 7:20 AM

Same problem here!! Not sure I want to go around uninstalling things that may be in use for other programs ... an obvious bug in the update software. I'm surprised it wasn't picked up in test.

SP. wrote on 1/3/2024, 8:00 AM

@CountBiscotti If you don't uninstall the Redistributables you won't be able to install the update. I'm pretty sure there won't be any updates fixing this bug in the near future, since development stopped in 2020.

QB-White wrote on 1/23/2024, 4:03 PM

I did the uninstall of the Visual C++ 2013 and the ACID Studio 11 update finally worked. Thank you!

juno106 wrote on 1/24/2024, 1:23 AM

Hi, I have the same problem. Could you please tell what version of visual C++ redistributable to uninstall? I have 6 visual c++ redistributable installed.

SP. wrote on 1/24/2024, 1:45 AM

@juno106 You need to uninstall the 2013 Redistributables.

juno106 wrote on 1/24/2024, 2:09 AM

@SP. Hi! So, I have to uninstall all of them? Is there another app dependent to these redistributables? I might break some other apps. Thanks again!

SP. wrote on 1/24/2024, 2:13 AM

@juno106 You can download and reinstall the latest 2013 version from here, in case Acid doesn't install the newest 2013 version: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2013-vc-120

juno106 wrote on 1/24/2024, 2:25 AM

@SP. Ok, I removed all 2013 redistributables and it installed correctly. Thank you!