Just bought Vegas21 Suite with ACID Studio 11. I get an update message when I open ACID, but the update fails with ERROR: -2147163967 occured during installation; ERROR: Failed to install Microsoft Visual c++ 2013 Redistributable (x64).
Please advise
I have Windows 11
@Hung-Nguyen For some unknown reason ACID sometimes throws this error message if the Visual C++ 2013 Redistributable is already installed. It usually helps if you uninstall the 2013 Redistributable from Windows Apps and Features. The installer should then be able to install everything fine, also the Visual C++ 2013 Redistributable.
Same problem here!! Not sure I want to go around uninstalling things that may be in use for other programs ... an obvious bug in the update software. I'm surprised it wasn't picked up in test.
@CountBiscotti If you don't uninstall the Redistributables you won't be able to install the update. I'm pretty sure there won't be any updates fixing this bug in the near future, since development stopped in 2020.
I did the uninstall of the Visual C++ 2013 and the ACID Studio 11 update finally worked. Thank you!
Hi, I have the same problem. Could you please tell what version of visual C++ redistributable to uninstall? I have 6 visual c++ redistributable installed.
@juno106 You can download and reinstall the latest 2013 version from here, in case Acid doesn't install the newest 2013 version: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2013-vc-120