Error message on startup

Artur-Bauer wrote on 1/21/2023, 6:49 AM

Error with Movie Studio 2023

 

The problem is with this file “it is not present in windos10”

C:\WINDOWS\SYSTEM32\OpenCL.dll

 

after I renamed the file to ZZZOpenCL.dll the program was working OK.

Also Movie Studio 15 was not starting with the original file name is now running OK

 

I don’t know if the file is needed for other programmes.

 

Comments

Promidi wrote on 1/21/2023, 4:17 PM

OpenCL.dll is present on my PC in the C:\Windows\System32 folder

My Movie Studio 2023 Suite (version 22.0.3.167) opens and is functional on my PC (My PC as per signature).

C:\Windows\System32\OpenCL.dll File properties:

‎Creation date: Friday, ‎6 ‎January ‎2023, ‏‎6 ։ 48 ։ 21 am
File Version: 3.0.3.0
Exact file size: 1.41 MB (1,487,336 bytes)

What you might like to try is install all updates for your version of Windows (Then reboot).
Then update your graphics drivers (Do this using manufacturer's websites rather than Windows updates).

Windows 10 Pro 22H2 64bit (Fully Patched).
Intel i5 4670.  16 gig ram.  ALL SSD, Nvidia GTX960 (2G VRAM). latest drivers (latest Version).

Audio IF: Focusrite 8i6 3rd Gen.

Software: Magix Movie Studio Suite 2023 22.03.172
Xara Designer Pro X 20 Perpetual.

johnebaker wrote on 1/22/2023, 6:19 AM

@Artur-Bauer

Hi

The OpenCL.dll file is part of the drivers for the graphics card(s) installed and the date, version number, and size provided by @Promidi may be different depending on the make and model graphics card you have installed.

Ensure you have the drivers - from the manufacturers site(s) - up to date - if you are not sure, what is/are the Make and model number of the graphics card/integrated GPU installed?

John EB
Forum Moderator

Last changed by johnebaker on 1/22/2023, 6:22 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.