Comments

SP. wrote on 8/24/2021, 10:05 AM

@TRACY-FORTE Sounds like a server problem. Error 503 means that the service is unavailable.

TRACY-FORTE wrote on 8/24/2021, 10:09 AM

Is it magix music related?

SP. wrote on 8/24/2021, 11:13 AM

@TRACY-FORTE It depends. Where do you encountered this problem? In Music Maker? Then it could be caused by Magix servers being not available.

TRACY-FORTE wrote on 8/24/2021, 11:38 AM

Every time I open the software the code along with a http address pops up. It will not allow me to sign in magix music. My apologies for not having more info, I am at work and my computer is home.

johnebaker wrote on 8/24/2021, 5:52 PM

@TRACY-FORTE

Hi

If the URL (http address) is pointing to simplitec.com, then the Update Notfier software installed and used by Music Maker cannot connect to the update server to check for updates at the time of launch.

Check that you Antivirus/Firewall is not blocking Update Notifier fron connecting to the Internet.

Close the dialog and the program should continue to load and work.

HTH

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

TRACY-FORTE wrote on 8/31/2021, 6:32 AM

Ok, so when I finish my projects for the day and I save and them titles, when I go back to open them, they will not open. Am I missing something? This new 2021 magix music software has been giving me so my issues.

SP. wrote on 8/31/2021, 7:08 AM

@TRACY-FORTE You can try and load a backup project via File Menu > Backup > Load backup project. Usually Music Maker saves a backup MM_ file every ten minutes if you haven't changed the standard settings. They should be in the same folder you saved your project file.

TRACY-FORTE wrote on 8/31/2021, 7:28 AM

Thank you...none of the tracks will open backup in the timeline. Example: so I'm working on a new music arrangement and I am done for the evening until the next day, I go back to the title I saved it up under and try to open it in the timeline but that will open either. Is it a sync problem?

SP. wrote on 8/31/2021, 7:34 AM

@TRACY-FORTE Where do you save your projects? On drive C:? On an external drive?

TRACY-FORTE wrote on 8/31/2021, 9:10 AM

Drive C

SP. wrote on 8/31/2021, 10:52 AM

@TRACY-FORTE Are your audio/loop files also stored on C?

TRACY-FORTE wrote on 8/31/2021, 11:12 AM

That's a good question...so whenever I down load the magix music 2021 software everything should be stored in one place?

SP. wrote on 8/31/2021, 12:19 PM

@TRACY-FORTE No, that is not necessary. But uf you use an external drive for loops and, for example, its drive letter changes then the loops cannot be found by Music Maker.

TRACY-FORTE wrote on 8/31/2021, 12:37 PM

would it be best to uninstall and start over? what would you recommend to get the best out of this software for someone that's just starting out?

ahmed-katrout wrote on 1/4/2025, 3:12 PM

عندي خطأ 192 أريد شراء البرنامجI have error 192? I want to buy the software but now I am in the trial period?