Hello I keep getting this error message Error-24. it states that the serial # has already registered with another email address. That can't be because this is new out the box. Music Maker Live 2016. Win10. Thank you for your help with this issue.
In addition to @emmrecs comment, the error message means the serial number has already been registered to another email address.
. . . . That can't be because this is new out the box. Music Maker Live 2016 . . . .
Was the box still sealed with the anti tamper label intact?
Given the age of the program - did you purchase a 'used' boxed copy of the program?
If so the software has not been de-registered by the seller and you need to get in touch with the seller to get them to notify Magix Sales that they have sold the program on and ask them to de-register it from their account.
@johnebaker@emmrecs I bought it at office Depot some years back and it was still sealed it's just been sitting on my shelf until I opened it and loaded it last night
This issue needs you to you contact Magix Sales by email to infoservice@magix.net and give them the information on the information you have posted above.