Comments

SP. wrote on 5/15/2023, 11:27 PM

@Mobi We need more information. Can you upload a screenshot of the pop-up and tell us when it appears?

Mobi wrote on 5/16/2023, 6:12 PM

it happens right after I click on the soundforge install.exe

Mobi wrote on 5/16/2023, 6:14 PM

Windows 10 latest update

SP. wrote on 5/16/2023, 11:09 PM

@Mobi I'm not sure what you downloaded but the downloader program should be named something like soundforgepro16_dlm.exe and not Soundforge install.exe

Mobi wrote on 5/17/2023, 9:56 AM

So I'm logged into my account on your forum and it's tied to my account with my applications that I own from you requesting your help, and you think I didn't download it from this site because I couldn't remember the exact name of the file which is soundforgestudio16_dlm_jep0bd.exe

to be exact, now can I get some actual help instead of requesting useless information.

rraud wrote on 5/17/2023, 11:56 AM

Yes the "soundforgestudio16_dlm_jep0bd.exe" is the download manager file,
Did the unpacked AS-16 installer download?.. look in your 'Documents> Magix Downloads>Installationsmanager' folder. If not, you can download the unpacked Audio Studio 16 installer file directly *.
Ozone Elements 10 can be downloaded from iZotope, or I can give you link to download the unpacked installer files, Ozone Elements, Music Maker and Update Notifier if the AS install manager continues to malfunction.

* https://www.vegascreativesoftware.info/us/proxy/2f9aa893aae219bcace2/?link=https%3A//dl05.magix.net//2022/SOUNDFORGEAudioStudio16/SOUND_FORGE_Audio_Studio_16.0.0.82_INT_x64_220507_09-08_B01B95C2.exe

btw, welcome to the Magix Sound Forge users community @Mobi.