Didn't get download

ocpoet wrote on 7/5/2014, 10:26 AM

i purchased Music Maker Rap software today7/5/2014

I was giving a number after my purchase.

I am writing because i didn't get the email with the product information.

So i may download the product I bought today.

The purchase does show up on my bank account.

What do I do so i may recieve mydownload information.

Comments

browj2 wrote on 7/5/2014, 10:40 AM

Hi,

This is a user forum, not Magix. Edit your message right now to remove your confirmation number. Anyone could now use it.

You should have registered with Magix when you purchased the program and given Magix an email address. Check that it is correct. You should be able to log in to Magix and see your purchase. You can download it there. Normally you should have received an email with the download link and the serial number, so check carefully.

Again, do not post personal information, serial numbers or confirmation numbers on public websites.

Let us know how you make out.

Last changed by browj2 on 7/5/2014, 10:40 AM, changed a total of 1 times.

John C.B.

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ocpoet wrote on 7/5/2014, 12:29 PM

Thank you Browj2. I thought this was the way to contact Magix.

I already been registered, it wouldn't fall through.

Thank you for making me aware.

I will check again.