Comments

rraud wrote on 2/19/2020, 11:59 AM

What Save options are selected?

I cannot duplicate that behavior in Pro 12 or 13 saving as MP3 or PCM to Documents, Desktop or other User folders.

Matthew-Rybinski wrote on 2/19/2020, 12:04 PM

I just tried again (saving as Mp3 and choosing a file folder) And after waiting about a minute, it comes out of the "not responding" hangup and works! I guess I just needed to wait!

rraud wrote on 2/19/2020, 3:33 PM

The duration gauge is screwed up, when I encode MP3s, it goes to about 50% and vanishes, the file is encoded OK though.

Matthew-Rybinski wrote on 2/20/2020, 6:31 AM

I still have a second computer that hangs up for about 5 minutes when trying to select a destination for saved files. Must be some issue with the system itself. All my computers are on a network, but I am not trying to save across the network from one computer to another.....so I don't know.

johnebaker wrote on 2/20/2020, 7:59 AM

@Matthew-Rybinski

Hi

If you have not done so try testing the software after doing the following:

  1. Run a Windows system check on the computer? - See this tutorial steps 3 to 11.
  2. Disconnected the computer from all others on the network?
  3. Run disk checks/scans to detect any issues with the drive(s)?

John EB
 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.