couple of glitches

jeremy-ewald wrote on 8/5/2017, 1:32 AM

My undo/redo buttons are gray? can't undo anything when i make a mistake it means i have to start from the last time i saved.

also the "more instruments can be installed" popup pops up everytime, even though I click don't show this message again, as well as the "buy the next upgrade for79$" popup when I exit the program. Every time I have checked the dont show again box, to no avail. Tried clicking the x to exit the window, and closed it by pushing close. Neither work.

Stinks

Comments

johnebaker wrote on 8/5/2017, 3:50 AM

Hi

We need more information:

  1. Computer specification - processor make/model, graphics card or chipset, RAM, hard drive size and free space?      
       
  2. Windows version and is it up to date?         
     
  3. Software full name and version number - see under Help, About . . .
     
  4. Were the Undo/redo buttons working and then stopped? If so did anything change on the computer eg Windows update, program update, etc ?

Also please read this post before replying and add any other information you think may be relevant.

John EB 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

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