Content Manager issue after 18.5.0 install

JENR8 wrote on 1/8/2022, 8:20 PM

I cannot add Content Manager after the new version came out and downloaded. I get the error message: The installation is only possible after unlocking Xara Web Designer Premium

Is anyone else getting this error?

Comments

emmrecs wrote on 1/9/2022, 9:24 AM

@JENR8

Is your Update Service still current? If not, did you purchase the new version, either before or after downloading it?

I think the error message suggests the answer to those questions is No. Thus you have a currently unregistered installation of XDP 18 on your computer. Buying the upgrade will produce a new serial key which, when entered into the software, should ensure it is registered and you can download items from the Content Manager.

Jeff
Forum Moderator