Contacting Customer Service

duckfat wrote on 4/21/2017, 11:19 AM

How do I contact Magix customer service? I tried 305-722-5810 but it does not take me to a someone I can speak to. Is there another number directly to customer service. I tried to upgrade my old Sony Vegas 13. I paid $39 and downloaded the "upgrade" from the Magix web site. The file that downloaded was the Sony Vegas 13 version and not the Magix Version 14.

Comments

emmrecs wrote on 4/21/2017, 1:33 PM

Hi duckfat,

You should really have posted this to the dedicated Vegas forum, https://www.vegascreativesoftware.info/us/vegas-movie-studio-forum/

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam