Change email on account

Robert-Saucier wrote on 8/11/2021, 4:10 PM

So...my Magix user account has 1 email. Registered products under a different email (in registration app, not the website). My main account maintenance won't allow me to change to my prefered email.

Unfortunately, it appears we can't directly contact Magix support. Can someone clue me in on how I can get help with my user/registration account info?

Thanks!!

Comments

SP. wrote on 8/11/2021, 4:31 PM

@Robert-Saucier If you used a different e-mail address there are now two different accounts and that is likely why you cannot change the mail address. Both accounts can be merged into one by the support. You can contact infoservice@magix.net and they will do this.