Celemony Melodyne5

Jerome-HILL wrote on 7/1/2023, 7:02 PM

Installing Acid Pro 11. when it gets to this program it says " A version of Melodyne is already installed on this computer. Since it cannot be clearly determined in the course of the new installation whether the new version matches your Melodyne license, this installation will now be terminated. Plesase download the Melodyne installer from your Melodyne User Account at www.Celemony.com/login. It will certainly match your license." I cannot find this on my computer, nor can I access this site. Should I have bought a different DAW?

Comments

johnebaker wrote on 7/1/2023, 7:56 PM

@Jerome-HILL

Hi

The URL for Celemony Melodyne is incorrect - try logging in via the Celemony Melodyne page here.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Jerome-HILL wrote on 7/1/2023, 8:19 PM

johnebaker wrote on 7/2/2023, 2:13 AM

@Jerome-HILL

Hi

Interesting - works fine in Edge, Firefox, Chrome and Opera, have you tried a different browser?

If you get the same result with other browsers then this may be an issue with:

  • The Internet settings using a proxy server that has been defined in the internet settings, either manually or by a plug-in added to the browser and this is blocking the connection setup.
     
  • Using a VPN.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.