So Ive been tryin for an hour to troubleshoot and try to fix this on my own but this is just being more of a hassle then it worth; but my issue lies as i said in the subject above but when I drag and file that is MP4, MOV, MKV nothing works. all i get is pop ups like this after dragging it onto my timeline. all i get is this popup when i press activate online i get this popup.thats it i dont get an activate code screen or a redirect to activate i just get the pop up window and nothing happenes but afterwards i also get another popup but im pretty sure its because the encoder isnt downloading like it should. so this is essentially my problem, i cant download the encoder cause the link is broken and wont redirect me to the right place, so if you have any ideas on how to fix this would be great. ill put my specs and other additional screenshots to help diagnose the issue better. all my settings as well have been added to help figure this out as easy and fast as possible; I appreciate any help thanks.
i have the standard $60 movie studio 2024 version
im also using windows 10 pro
PC Specs:
Ryzen 5 5600x
32 gb ram 3200 mghz
rtx 3080 10 gb
two 2 tb hdd
1tb nvme ssd