cant install please help

DukeDillinger wrote on 11/17/2021, 10:05 AM

when i try to install the software half way through its installment an error message appears saying ' cycle redundancy error' and then forces me to stop the installment please help.

i also had it installed on my cp before and didn't use it for a while and when i tried to run the program this error message happened

Comments

PATIENT-X wrote on 11/17/2021, 10:47 AM

@DukeDillinger

Hello, Welcome

Cyclic Redundancy Check is an error-detecting code used for data verification. When you get this error message, it means there is something wrong with the files or the hard drive. 

If you are familiar with CHKDSK, you can run this command to repair the hard drive.

This command checks the integrity of your hard drive and fixes logical file system errors, bad sectors & file system metadata. It helps solve the Cyclic Redundancy Check error.

Follow the steps below to run CHKDSK.

Step 1. Press the Windows key and type cmd.

Step 2. Right-click "Command Prompt" and choose "Run as administrator".

Step 3. Enter the following command. "E" means the drive letter of the partition you want to repair. Replace letter with your hard drive.

chkdsk E: /f /r /x

You could also try command sfc/scannow

Stephen

Forum Moderator

Last changed by PATIENT-X on 11/17/2021, 10:50 AM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

johnebaker wrote on 11/17/2021, 11:03 AM

@DukeDillinger

Hi

In addition to @PATIENT-X comment, more information would help:-

  1. Computer specification and Windows version see this topic for more details of what is required and please quote the processor and graphics card make/model in full.
     
  2. Music Maker version you are trying to install ie Music Maker 2022, 2021 etc.
     
  3. Antivirus program used?
     
  4. What is the full error message - a screenshot would help.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

PATIENT-X wrote on 11/17/2021, 1:05 PM

@DukeDillinger
Hi

can you respond in this original thread how you fixed your issue.

Stephen

Forum Moderator

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

DukeDillinger wrote on 11/18/2021, 7:52 AM

@PATIENT-X sonit was a redundancy lock because I didn’t originally register the software after X amount of months it locked me out. But I logged into this site and registered the software using its serial number etc and was allowed access to it. Hope that helps.

DukeDillinger wrote on 11/18/2021, 7:53 AM

But it was due to all of your help I was able to locate the issue. So thanks guys!!!

PATIENT-X wrote on 11/18/2021, 8:00 AM

@DukeDillinger

Thanks for the update as it may help others with same situation.

Glad you got it sorted out.

Stephen

Forum Moderator

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard