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emmrecs wrote on 9/23/2020, 4:25 AM

@james-mero

Welcome to the Magix user to user forums.

The title of your post says "can't download" but you message says your'e having problems opening up program. Si, which is it, a problem with downloading the program or with opening and running the program?

Also, please quote the full text of the error message you are seeing. vcruntime is a Windows file and may require you to reinstall at least one version of it.

Jeff
Forum Moderator

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