Cannot use my voucher

flemming-a wrote on 4/13/2022, 5:03 AM

I have recieved an email from Magix where I am offered a free version of Pc Check and Tuning. I have been using Simplitec Power Suite, but I am told - in this email, that it has stopped and now I can use Magix for free a whole year. When I use the button "Indløs nu" I register with name and so on, but when I have finished I am told that I cannot continue, because I am not located in The United States. I am told to go to another location - but not which. I live in Denmark and this all seems odd.

 

Comments

emmrecs wrote on 4/13/2022, 11:20 AM

@flemming-a

Welcome to the Magix user to user forums.

I suspect this is an issue that only customer service can help you with. You should email infoservice@magix.net, explain what you have received, and ask for their help.

Jeff
Forum Moderator

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