Cannot redeem soundpool Heich wrote on 6/16/2021, 4:52 AM I just purchased Music Maker Deluxe 2021 and when trying to redeem a soundpool I get a popup telling me i have credit for music maker store but when i click on it all i get is white page with nothing on it and nothing happens. Please Advise Back to post
Comments Graham-Hawker wrote on 6/16/2021, 5:25 AM Close the white page and you'll find the credits at the bottom of the store tab. Heich wrote on 6/16/2021, 8:04 AM Sorry I don't follow what you mean! If I close the full screen white page nothing shows or happens! johnebaker wrote on 6/16/2021, 8:43 AM @Heich Hi See this tutorial about redeeming and using credits, once you have closed the white screen you are part way there. John EBForum Moderator SP. wrote on 6/16/2021, 8:43 AM @Heich Here is a screenshot Graham-Hawker wrote on 6/16/2021, 8:58 AM Sorry I don't follow what you mean! If I close the full screen white page nothing shows or happens! You've already pressed the redeem credit so it's already happened. I can see you have credits listed at the bottom of the shop screen 1