Comments

rraud wrote on 3/30/2021, 11:32 AM

I cannot find the sound forge recording on my computer

Do you mean, something that was previously recorded or there no signal (audio) to record, You need to be specific Read the 'Sticky' at the head for the main Sound Forge forum page (this would apply to phone support as well).

I am not aware of a phone support number off hand. nor do I know the cost .Contact Magix Customer Service or try email: infoservice@magix.net

btw, welcome to the Magix Sound Forge user-to-user forum @eff.

 

eff wrote on 3/30/2021, 1:18 PM

Thanks so much rraud. I am having difficulty pulling up the icon to record (as it is nowhere to be seen). Can you suggest where I might look? I needed to record today and unfortunately, was able to do so. I downloaded the exe file and manual. Very frustrating.

eff wrote on 3/30/2021, 1:19 PM

I was unable to do so.

emmrecs wrote on 3/30/2021, 1:31 PM

@eff

I notice you say you have SFAS 365; this is a subscription product so is your subscription still active, especially since you seem to be saying that you purchased it for 3 months. 3 months from when?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

eff wrote on 3/30/2021, 2:16 PM

Thanks for your reply. Signed up yesterday for 3 months. I have not been able to find the Sound Forge icon to record. I've downloaded several times, however, what I click on does not produce what I need to start recording. It has to be on my computer somewhere (you would think). eff

emmrecs wrote on 3/30/2021, 4:09 PM

@eff

It is not clear that you actually installed the app, so have you done this?

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

eff wrote on 3/30/2021, 4:44 PM

downloaded installation program and instructions. Uploaded my serial number.

eff wrote on 3/30/2021, 4:44 PM

several times.

rraud wrote on 3/30/2021, 5:36 PM

What happens when you double-click the Sound Forge shortcut icon, that 'should be' on your desktop after installation? Does Sound Forge launch?

I do not have Sound Forge Audio Studio 365 but the shortcut would have a resemblance to that of SF Pro.