Cannot download 16 and view has changed and cant add files in stereo

Gregory-Adair wrote on 4/11/2022, 7:33 AM

I need someone to please call me. Hard to put problems into words. Desktop view has changed and I can't retrieve. Cant download Soundforge 16. Does anyone know a direct email address for Magix?

Comments

SP. wrote on 4/11/2022, 7:52 AM

@Gregory-Adair For technical support there is no e-mail. You need to create a ticket like it is explained here https://www.magix.info/us/support/article/how-do-i-contact-technical-support--1513/

If you have problems to download SF try disabling your firewall/antivirus/Windows Defender temporarily and try again.

rraud wrote on 4/11/2022, 9:55 AM

Desktop view has changed and I can't retrieve

You can go back to one of the default Layouts in the 'View' menu and create and save yo'own custom layouts to restore .
Totally resetting SF and clearing the cache is another option, though it will not help the download issue.

btw, welcome to the Magix Sound Forge users community @Gregory-Adair