Can't Sign-In to Store After Update

JWOLF13 wrote on 3/13/2021, 2:34 PM

I just opened Music Maker today to find an update to MM 2021, which is all well and good, but it won't let me sign in to the store with my credentials. I've restarted my computer, and I'd even try uninstalling and re-installing if the download link from the website functioned. Please address update glitches and sign-in issues with Windows 10 systems.

Comments

SP. wrote on 3/13/2021, 2:37 PM

@JWOLF13 Please open the program settings and click on the button to clean up the store (this deletes the cache that could cause such errors) and then try again.

browj2 wrote on 3/13/2021, 3:15 PM

@JWOLF13

Some of Magix' servers were off-line, apparently. I don't know if they are back. Try again.

John CB

John C.B.

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Graham-Hawker wrote on 3/15/2021, 9:39 AM

I just opened Music Maker today to find an update to MM 2021, which is all well and good, but it won't let me sign in to the store with my credentials.

After the update I had this problem but all I did was restart the program and it worked fine.