Comments

johnebaker wrote on 10/10/2021, 1:06 PM

@Djhusmx

Hi

What is the full error message?

Also check your Antivirus is not blocking the update, try temporarily disabling the AV if necessary.

John EB
Forum Moderator

Last changed by johnebaker on 10/10/2021, 1:06 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Djhusmx wrote on 10/10/2021, 1:11 PM

Thanks, the problem is solved but i see various things about 2022 version for example the file explorer is so slow and the MIX area sometimes freeze i have a good PC and cant understand why hope they fix those bugs of the software, thanks!

Frank_Fader wrote on 10/11/2021, 5:10 AM

Djhusmx, do you mean the File Explorer is slower than before, or the Loop Explorer? To which version do you compare this? A V29, or a previous V30?