Please send in a ticket to support as there can be a few factors that can cause this problem.  Possibilities can include firmware of burner not up to date, Not having the latest burn routines which you can download from a link below, software conflicts, not having the latest patch installed for your program which is available on support.magix.net, and many other system possibilities. Burn routines: (also available under the tools sections of support.magix.net ">