Comments

SP. wrote on 8/6/2022, 1:29 PM

@Extreme_One Open a ticket at technical support https://www.magix.info/us/support/article/how-do-i-contact-technical-support--1513/

 

As a workaround try to export each track individually as an WAV file, then put all tracks into a new project and export that. Maybe it will work.

johnebaker wrote on 8/6/2022, 4:12 PM

@Extreme_One

Hi

I cannot replicate this issue in Music Maker v31.0.0.9 - which effect are you using in FX 2 channel and what is the version number of your program?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Extreme_One wrote on 8/6/2022, 4:53 PM

@Extreme_One

Hi

I cannot replicate this issue in Music Maker v31.0.0.9 - which effect are you using in FX 2 channel and what is the version number of your program?

John EB
Forum Moderator

 

Hi John,

Thanks for checking

This is happening regardless of the effect, and regardless of version.

I had the same issue using Music Maker 2022

In the example video, the FX in FX channel 1 is cFX_Delay_x64 and the FX in channel 2 is eFX_Reverb.

FWIW my current version number is 31.0.0,9

But that seems a little irrelevant as it happened in whichever was the latest version of 2022 too.

johnebaker wrote on 8/7/2022, 2:40 AM

@Extreme_One

Hi

I have tested the two effects and others in MMM 2022 v30.0.6.54 on my laptop, and MMM 2023 on my PC and cannot replicate the issue.

I also went back to your video and, as far as I can tell what is played on the timeline and the Flac export are the same.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Extreme_One wrote on 8/7/2022, 3:39 AM

@Extreme_One

as far as I can tell what is played on the timeline and the Flac export are the same.

John EB

You're not serious?

In the preview the delay and reverb fade out gradually.

In the published Flac the effects drop out as soon as the note on the other track plays.

The difference is obvious, surely?

 

Extreme_One wrote on 8/7/2022, 1:06 PM

@Extreme_One

Hi

I have tested the two effects and others in MMM 2022 v30.0.6.54 on my laptop, and MMM 2023 on my PC and cannot replicate the issue.

I also went back to your video and, as far as I can tell what is played on the timeline and the Flac export are the same.

John EB

Hi

This has been bugging me so I've tried to figure out what's going on.

I created a new project, but attempted to recreate the tracks and effects in the video.

And lo and behold everything works as it should. The rendered file behaves just like the preview.

So what's causing the issue? Why is that project bugged, and how do I fix it?

I guess I'll submit a bug report, hopefully I can attach the project for the Devs to study.

johnebaker wrote on 8/8/2022, 2:40 AM

@Extreme_One

Hi

@Extreme_One

Hi

. . . . In the preview the delay and reverb fade out gradually. . . . In the published Flac the effects drop out as soon as the note on the other track plays. . . .

That is not what I hear, the delay and reverb continue to fade out however there is a tonal change, which I believe could a separate issue, which is distracting from the fade outs, I have heard this before though it is somewhat rare.

When raising a support ticket you do get the option to add files, if the file is not accepted, Zip it up and then attach.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Extreme_One wrote on 8/9/2022, 1:58 PM

@johnebaker I have remade the video showing the issue, I think, more clearly.

Please tell me you can hear the strong reverb on FX track 2 that gradually fades on the preview track but the reverb drops out suddenly and completely after around 4 seconds of playback on the published FLAC file - I'm not talking about a subtle difference between the preview and the published file, the difference is like night and day.


Anyway, I notice when I open the FX Rack for the Track effects channels, they are showing as Track 3 and Track 4.
That's weird!?!

johnebaker wrote on 8/9/2022, 4:12 PM

@Extreme_One

Hi

Thanks for the better example and as you have commented -there is something definitely 'weird' going not only with the export.

The 'wrong track' indication on the effect control panel, I believe is MMM using those tracks as 'placeholders' for the two FX channels, as you have only 2 tracks in the project they are using tracks 3 and 4, on my PC and with 32 tracks they appear on track 33 for FX1 and 34 for FX2 and using the Dry/Wet controls mixes the original track and the 'placeholder'

There would appear to be another issue - track 1 automation curve is magenta indicating that this is FX1 level yet you have this muted in the mixer, similarly track 2 automation curve is orange which is FX2 level the efX_Reverb.

I would suggest you raise a Support ticket - see this Support article on how to navigate the Support system if you are not familiar with it.

HTH

John EB

Last changed by johnebaker on 8/9/2022, 4:13 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Extreme_One wrote on 8/9/2022, 4:16 PM

@Extreme_One

 

I would suggest you raise a Support ticket - see this Support article on how to navigate the Support system if you are not familiar with it.

HTH

John EB

Thanks John.

Yes I've done this now, I've attached the project too, hopefully they can get to the bottom of the issue.

I