Audio issue with the video I imported to Movie Edit Pro

lousygamer wrote on 12/20/2016, 8:01 PM

I recorded the game using standard windows 10 game capture option. The recording was saved as mp4 format with audio part of the file with the following:

Video Details

1920 X 1080

Data rate 9457 kbps

Total Bitrate 9589 kbps

Frame rate 30 frames/second

Audio Details:

Bit rate 131kbps

Channels: 2(Stereo)

Audio Sample Rate: 48 kHz

and with this file, I wanted to import to Magix Movie Edit Pro 2016 Plus to add watermark and also add intro video etc.,

Problem:

However, when I imported the file to new project (I made sure I match the audio sample rate and video fps when I started the new project) the audio is garbled. I couldn't hear a thing and added a lot of noise. I tried different methods and still the same. I searched internet for solution but no luck. I checked with support and no answer yet. I would like to get your expert advise to sort this out. I have a feeling that I have some wrong settings causing this issue or I need to decode the video etc., which I am not sure. Please help me.

 

My PC details:

OS: Windows 10 Home (x64)

Processor: Intel i5-6500 3.20GHz -

Mother Board: Asus Z170 PRO GAMING

RAM: 8GB

Audio: RealTek High Definition Audio and (NVIDIA)

Appreciate if you could please help.

Thanks for your time.

Regards,

Sravana

P.S I wish I could upload the game video, but it is

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