Audio in Movie Edit Pro 2016 Now Messed Up (Since Windows 11 update?)

bensimon616 wrote on 1/14/2023, 2:54 PM

Hello. Ever since I updated to Windows 11, no audio in my Movie Edit Pro program sounds right. It jitters and is choppy for the entire timelines, but video is fine. Not 100% sure it's Windows 11 but that seems to line up. Any settings I can try to tinker with to fix it? Any help is appreciated. Thanks!

Comments

CubeAce wrote on 1/14/2023, 8:23 PM

@bensimon616

Hi.

Have you tried increasing the audio samples in the program settings within the playback section?

Are you using the wav driver rather than Direct X?

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

bensimon616 wrote on 1/15/2023, 8:28 AM

@bensimon616

Hi.

Have you tried increasing the audio samples in the program settings within the playback section?

Are you using the wav driver rather than Direct X?

Ray.

Hi, thank you for your help. I did try the wav driver and Dirext X thing to no avail and I believe I tried increasing the audio samples too and nothing has changed unfortunately. I think it's a problem with the codecs but I have no idea what to do to fix that. Thank you again in advance.

CubeAce wrote on 1/15/2023, 2:59 PM

@bensimon616

Hi.

Have you tried updating any graphics drivers you may have?

How much physical system ram do you have?

What resolution frame rates are your video files?

Are your files from a camera, smart phone, or game play?

Ray.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 1/18/2023, 4:40 PM

@bensimon616

Hi

. . . . Ever since I updated to Windows 11, no audio in my Movie Edit Pro program sounds right. . . . .

Check the following:

In Windows settings, Sound, All sound devices, Speakers the options Audio Enhancements and Spatial Audio are set to off

The audio card drivers are are up to date, preferably using Windows 11 drivers from the manufacturer if available.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Nova__A wrote on 1/20/2023, 10:18 AM

I have the same problem; I've tried all your solutions. Unfortunately, it did not work.

bensimon616 wrote on 1/20/2023, 10:21 AM

Yeah, sorry I meant to say none of them worked for me either. Thank you for all of your suggestions so far. Any other ideas are greatly appreciated. My RAM is 16 gigs I believe -- although I did shoot in 4K for a few videos and then switched back. Not sure I've tested a smaller res file yet. I'll test soon and see if my old video files still sound good. Thanks for the idea.

bensimon616 wrote on 1/20/2023, 10:24 AM

That said, I used to edit 4K videos in this program with no trouble, so if THAT'S the problem then there's still a larger error to fix -- however if avoiding 4K video is all it takes to fix the audio, that's fine with me!

Nova__A wrote on 1/20/2023, 10:31 AM

I can play back my videos without a problem with Media player or Movies and TV, but as soon as I put them into Movie Edit the sound gets messed up.

CubeAce wrote on 1/20/2023, 10:31 AM

@bensimon616

Hi.

You could try in the Windows sound settings to limit all inputs and outputs to 48kHz 24 bit which is the highest settings that can be used in a video file and may possibly take some strain off of the computer system while running the program. While you are there also make sure any sound enhancement such as spacial sound is switched off. Also right click any panel you open to check that all disabled and hidden items are made visible.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Nova__A wrote on 1/20/2023, 10:33 AM

My Ram is 32 GB, and I recently switched to a windows 11 computer because my previous one was dying on me. As soon as I switched, I had this problem.

bensimon616 wrote on 1/20/2023, 10:43 AM

I can play back my videos without a problem with Media player or Movies and TV, but as soon as I put them into Movie Edit the sound gets messed up.

Same. And thank you Cube, I'll try that.

CubeAce wrote on 1/20/2023, 11:07 AM

@Nova__A @bensimon616

Hi.

Playing back a video in a player is different to how a file is handled in a video package. For starters, the audio is broken down into equal sized chunks and allocated to frame positions to prevent the sound from drifting from the visual component of the video file. Sound and Image files are at different frame rates and have to be kept in to position with each other during editing. So each 'chunk' of video with its associated audio is loaded into ram and discarded as needed for playback or rendering. So playback performance is always better within a video player than a video editing package. If you ever get to the stage where a supported video file starts to play up in a video playback application it is time to consider upgrading your computer system if you need to edit such files.

32 GBs of ram should be enough for most video editing even up to 8K but some third party effects that rely on using system ram and CPU rather than using a graphics cards' capabilities can sometimes screw that assumption up even when applied to HD content.

Ray.

Last changed by CubeAce on 1/20/2023, 11:08 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

CubeAce wrote on 1/20/2023, 11:13 AM

@Nova__A @bensimon616

Another consideration is data seek times. If you are using SATA mechanical drives then two video files may be in very different locations and the time it takes to locate the data and deliver it may become a factor. One video file may be spread over a lot of dis-contiguous sections of the drive and the drives heads may have to repeatedly go back and forth to collect and deliver data. Make sure all applicable drives are kept de-fragmented to ensure data from a single file is not spread across the drive but allocated in chunks next to each other. Also all drives should have a healthy amount of free space on them for programs to create and use temp files during use. I would suggest at least double the amount of free space compared to the largest project size.

Ray.

Last changed by CubeAce on 1/20/2023, 11:16 AM, changed a total of 2 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Nova__A wrote on 1/21/2023, 8:17 AM

All my drives have a decent bit of free space on them. But what I don't get is why as soon as I use my old laptop to playback the exact same file, in Movie edit. It works perfectly fine. The Computer I have now is significantly more powerful than the last in processing power, Memory, Storage, etc. So obviously processing power is not the reason for this weird issue.

emmrecs wrote on 1/21/2023, 8:26 AM

@Nova__A

what I don't get is why as soon as I use my old laptop to playback the exact same file, in Movie edit. It works perfectly fine.

The most obvious "difference", I think is Windows 10 v Windows 11!

However, although we know that @bensimon616 is running MEP 2016, I don't think we know which version and edition of MEP/MMS you have so can you tell us, please?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 1/21/2023, 11:47 AM

@bensimon616

Hi

From the comments you have made above I think we need the specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s)you are working with if this is a laptop.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

A screenshot of the Program settings, Display options tab would also help.

I have MEP 2016 on Windows 11 and it runs fine with 4K video on my PC and laptop, however I changed the audio card/chipset drivers, which were installed by Windows, to those from the manufacturer.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

bensimon616 wrote on 1/21/2023, 11:58 AM

I tried older videos that weren't shot in 4K and the audio is fine. 4K videos used to work but I'll just use smaller videos from now on. My phone is old anyway and the 4K videos don't even look that good so it's fine. Thank you for your help and suggestions! I'll let you know if anything else comes up.