Audio Cleaning Lab 2 not working in Windows 10.

Scott-Fulmer wrote on 1/8/2021, 12:24 PM

I purchased and installed Audio Cleaning Lab 2 on my Windows 10 Pro PC in August of 2020 and on launch, immediately gives me an error message stating the program is not compatible and in fact, created enough problems with my system, I had to wipe the hard drive and go back with a clean install of Windows 10 Pro. I then downloaded the program from my account on your website. The program came up with errors on install, but finally completed. On launch, the error msg came up again; Program is not compatible. All my other apps perform as they should. If Audio Cleaning Lab 2 will not work successfully on Windows 10 Pro then I would expect a version of Audio Cleaning Lab 3 be made available to me in hopes of resolving this problem.

Comments

emmrecs wrote on 1/8/2021, 1:37 PM

@Scott-Fulmer

Welcome to the Magix user to user forums, so not a contact for any Magix staff and the software is not ours!

Assuming you are referring to Sound Forge Audio Cleaning Lab 2, I actually have versions 1, 2 and 3 all installed and working on my Win 10 system, so the app is definitely fully compatible with Win 10!

So, please tell us a lot more about your computer. This post will show you the depth of information which is invaluable to other users who would like to help you.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Scott-Fulmer wrote on 1/8/2021, 1:54 PM

Jeff, thank you for your response. Unfortunately, I'm at the office currently but will be happy be provide you with all the info I can this evening when I get back to the hacienda. Thanks again.