Audio Buzzing/Crackling | Please Help

BryceCee wrote on 11/20/2022, 8:49 AM

So im using the Magix Movie Edit Pro 2018 steam edition. I used to never have this problem but now everytime i got to edit a video, the playback audio is just consitently buzzing/crackling. i tried to change the buffer size(up and down), i've changed the Sample Rate, and nothing works. even after exporting it doesnt work. my PC is pretty strong and im just lost on how to fix it. ive also thrown my videos into a free editing software and theres no problems with audio, it seems to only be with the Magix Software im using. when i also play my videos back they sound good until i put them into editing. Im uploading an example of what it sounds like and this is also a clip thats been exported through the editing software. if anybody can help it'll be very appreciated

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BryceCee wrote on 11/22/2022, 12:04 AM

@CubeAce @johnebaker @Marc-Goder If i drop an MP3 or record my voice inside the editing software, it sounds clean. it seems to only be videos that i drop in there that sound horrible

Marc-Goder wrote on 11/22/2022, 12:31 AM

@BryceCee

I referred 2 users in the German forum to your post.

Both say it started with the Windows 11 update to 22H2. I asked both of them to open a support ticket.

They say that the sound sounds exactly like yours.

BryceCee wrote on 11/22/2022, 12:34 AM

@Marc-Goder so it's possibly just a windows problem?

CubeAce wrote on 11/22/2022, 12:55 AM

@BryceCee

Yes, correct.

What we are saying is that the video portion of your video files has too many frames in it for the amount of frames containing sound. The program can't match the two together to keep the audio in sync with the video content without having to stretch itself and there is not enough data in the audio part of the file to stretch that far so it is repeating the chunks of sound instead. The program (or Windows) is not able to read the codecs wrapper correctly as it is not a standard MP-4 encoded file. Whether this is a win 11 problem or not, I don't know but I'm on Win 10 if you want to put a file onto Google drive for me to try out.

Ray.

Marc-Goder wrote on 11/22/2022, 12:59 AM

@BryceCee

Seems like why it affects Magix and not other video editors, I don't know.

I have Windows 10 and will only switch to another Windows when the much better Windows 12 comes.

BryceCee wrote on 11/22/2022, 1:04 AM

@CubeAce @Marc-Goder i think you guys pretty much summed it up, because when it used to work, i was on windows 10 so now i think it is the issue, thank you guys for sticking around and helping me out

CubeAce wrote on 11/22/2022, 2:02 AM

@BryceCee

Hi.

Windows 10 could have had a similar update which is why I suggest supplying a file.

Ray.