All audio stripped MAGIX Movie Edit Pro Plus 2021

Former user wrote on 12/3/2021, 4:10 PM

@Donna-Weiss Hi, i'm not sure i can help but what's changed since you did the render yesterday, do you still have the audio files, have you moved, deleted or renamed any files?

Donna-Weiss wrote on 12/3/2021, 4:34 PM

Hi, I did not move or delete or rename any files. I actually didn't do anything other than save and close. After I reopened today, it can't find 64 files that are sitting right there in the imported folders. An interesting note - new files that I had never seen before with an extension of .HDP are suddenly in the file folders that were never there. Thanks for checking in.

CubeAce wrote on 12/3/2021, 4:41 PM

@Donna-Weiss

Hi Donna.

Try deleting all the HDP. and HO files you can find and then click on the last BAK file you can find in the project folder. The BAK file you need may not be the highest number so look for the latest date and time. Double click on that file and see if the project opens normally with the missing files. Don't worry about the missing HO and HDP files. New ones will be created when the project re-opens. Then if everything is OK save the project using a new project name such as adding V2 to the end of the project name.

Ray.

Former user wrote on 12/3/2021, 5:03 PM

Magix creates all sorts of files https://fileinfo.com/extension/hdp

Interesting that, I'm guessing this is a project you've saved, closed & opened before?

In Magix - File - New project it get this window

If i try opening the old Autosave at the bottom i get an error msg giving the option to find the files, if you open your project do you get this msg.?

maybe have a look at this setting to see if the files have gone somewhere else

Files - Settings - Program

Former user wrote on 12/3/2021, 5:06 PM

@CubeAce I was looking for a BAK file to mention but none of my projects have them?

CubeAce wrote on 12/3/2021, 5:18 PM

@Former user @Donna-Weiss

Hi Gid.

It is perfectly safe to delete both HO and HDP files from a magix project. MEP will be forced to regenerate new HO and HDP files if needed.

I've done it before with projects that haven't opened correctly in the past. If you don't, sometimes a BAK file can open with the same fault as the MVP file. You have to click on a BAK file from the folder because they don't show within the MEP import section. BAK files as youk now are generated every ten minutes sequentially in a cycle so the last one may not have the highest number.

Ray.

CubeAce wrote on 12/3/2021, 5:26 PM

@Former user

Hi Gid.

They should be there.

Ray.

Former user wrote on 12/3/2021, 5:51 PM

Hmm, i don't keep projects for long but the one i have is Katie, for whatever reason the project is in one folder

& the media is in another,

I have another couple of projects but the files are in a mixed folder, there's an MV file but none say BAK 🤷‍♂️

There's only a little order to my system for temp projects, they're all on the same drive & prob in one of 4 folders -ish 🙃😂

When i do a serious project tho they're all in one folder & not touched until the project is complete.😉

CubeAce wrote on 12/3/2021, 5:55 PM

@Former user

Is the folder set to show hidden files?

Ray.

Former user wrote on 12/3/2021, 6:16 PM

@CubeAce Yep Hidden items are visible, 🤷‍♂️

the only project that doesn't open in this list is Autosave Oct 19 but i prob don't have any of those files anyway

AAProds wrote on 12/3/2021, 6:19 PM

@Former user MEP 2021 does not have the Autosave option in the New Projects screen.

@Donna-Weiss

Hi, I did not move or delete or rename any files. I actually didn't do anything other than save and close. After I reopened today, it can't find 64 files that are sitting right there in the imported folders.

If you were presented with this box (thanks Gid):

Do NOT click on Skip. Drag this box down to the bottom of the screen then click "Folder" (you'll now be able to easily see the required file name). Browse to the file that MEP can't find and open it (I think it's "open"). You'll have to do this twice; MEP will pop up the same "can't find" message again. Just locate the missing file and Ok it again. After the second try, MEP (hopefully) will re-register the lost file; if that is successful, MEP will also automatically "find" all the other lost files that are in the same folder.

I have lingering doubts about the backup process in recent versions of MEP. I have had situations where the backups either can't be loaded or just don't exist, despite the annoying 10 minute backup shenanigans where my mouse gets moved to centre as the purported backup is saved.

IMO the only sure-fire way to protect a project is to regularly save it with a new name (as Cubeace points out above).

In MEP 2021, the best way to get to the backup files is File>Load Backup Project...

To clarify, the backup files have the MV_ file extension. "BAK" is in the filename.

CubeAce wrote on 12/3/2021, 7:24 PM

@AAProds @Donna-Weiss @Former user

Hi Al.

I have found the backups to be reliably made so far. They can like other files sometimes get misplaced.

If they go missing they normally end up in the default folder MEP would have chosen if all the setup folders for projects etc have not been created.

The subsequent folders contents can normally be deleted and can free up a lot of C: drive space as once the project is restored correctly, new files for the project are created and saved in the correct location. Leave the folders in tact though. I have gained more than 4GB of C: drive space in the past. Normal Windows Disk Cleanup does not normally touch those folders.

Ray.

AAProds wrote on 12/3/2021, 7:50 PM

@CubeAce Hmmm, MEP putting the backup files in the "Crash" folder doesn't look too flash! 🙂

CubeAce wrote on 12/3/2021, 8:00 PM

@AAProds

I think but I'm not sure they may be the BAK files that may be created by the program as it crashes. Certainly that folder takes a long time to populate although it has had more than it's fair share when I jumped from MEP 2021 to MEP 2022 with incompatible older projects. They could have even been generated when I also had the 'program won't close' but the project did problem.

Certainly most of the files I found there were from after the upgrade happened. 😞

Ray.

AAProds wrote on 12/3/2021, 8:08 PM

@CubeAce

To me, it looks like the backup files (MV_) are all stored in the same folder as the MVP (as in your case with the 1940s weekend project). I do not have an backup files on my C drive. I never save any MEP files (media or MVPs) to my C drive.

CubeAce wrote on 12/3/2021, 8:14 PM

@AAProds

Hi Al.

Look at the top line of the image to see if MEP has created a similar folder path on your system.

Look closer and there are more than BAK files in that folder and the other two folders have different project files types in them.

Off to bed now. I'm up in four hours.

Ray.

johnebaker wrote on 12/3/2021, 8:35 PM

@Donna-Weiss

Hi

Assuming:

that you hear the audio when you play the source video files with Windows media player or Films & TV

and
you have proxy files turned on in the Project settings

I suspect the issue may with the proxy audio files that were created - these are additional files, up to 5 per video clip, which will be in the same folder as the source video as shown below - if these files are deleted or moved they should be recreated on reload, however is this was skipped you may lose the audio.

Try the following - with the project loaded into Movie Edit Pro - right click each of video objects and select Audio functions, Restore original sound.

If this works save the project with a new name.

HTH

John EB

Former user wrote on 12/3/2021, 9:23 PM

@Former user MEP 2021 does not have the Autosave option in the New Projects screen.

Hmm not sure what you mean?, yep on the screen that opens when you launch MEP it doesn't have an Autosave option that you can turn on but this is what i was ref to when opening the File - New Project window from within MEP

AAProds wrote on 12/3/2021, 9:31 PM

@Former user

MEP 2021 does not have the Autosave option:

CubeAce wrote on 12/4/2021, 1:55 AM

@AAProds @Former user

Hi Gid.

I agree with Al.

That list only shows project names. Actually it only shows the last named MVD file produced within the project.

If you go to the folder that the file is contained in and delete that named MVD file, that entry on your startup menu will disappear from that list. Safer still, open the project and save the project under a new name. The new project name will replace the old one in the list.

Ray.

johnebaker wrote on 12/4/2021, 5:14 AM

@Donna-Weiss, @Former user, @CubeAce,

Hi

The auto saved backup copies of projects are invisible to the New/Load project dialog box, to see and restore a backup copy of a project within the program use the File, Load Backup copy option

the Window that opens will show backup copies of the last project loaded, to see earlier projects click the dropdown at the top of the dialog

John EB

Donna-Weiss wrote on 12/4/2021, 8:17 AM

To all - I appreciate all the suggestions and will be trying them out when I get back to the project on Monday. I will post what the result is and what steps I took along the way. I really appreciate all the comments and ideas.

Former user wrote on 12/4/2021, 8:40 AM

@Donna-Weiss Best of luck 👍

Donna-Weiss wrote on 12/25/2021, 7:07 PM

@AAProds Your suggestion worked. Awesome! I had to do it for every single mp3 file, but once I followed your instructions, all the sound came back. Thanks everyone for your help and suggestions. I managed to finish the project and saved it with a back up in case this happens again. One thing I will also put out there, is this was the second time this happened after exporting it as an MPEG video file. It did not do this when I exported it any other format. It might be a total coincidence, but I found it strange that this has happened twice under the same conditions. The missing sound files were there all the time, but reloading them made it work again.