Comments

johnebaker wrote on 8/17/2022, 7:10 AM

@Thomas-Jessome

Hi and welcome to the forum.

. . . . Is the activation code the same as my serial number? I am trying to do my first video production and it is asking me my activation code. please advise. . . . .

Both terms can be used - the serial/activation number begins with P3- use copy and paste to insert the full number including the prefix and use the same email address as you purchased the software with.

If you have a voucher code ie a non P3- prefix sequence of characters and/or numbers then you will need to redeem this first here.

HTH

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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Thomas-Jessome wrote on 8/17/2022, 8:02 AM

I am trying to activate the additional CODEC purchase I just made view on line and the numbers that I received just don't work. I have a order number as well as a activation code which starts with HEVCIC but can't get it to work,any suggestions?? thanks

Thomas-Jessome wrote on 8/17/2022, 8:54 AM

I still cannot activate my codec activation code sent to me as still comes up as invalid. I was sent the original one and then told to just use 0 both not working. Any help out there?? Thanks

Thomas-Jessome wrote on 8/17/2022, 8:57 AM

Can I use my purchase code P3 to activate the add on Codec activation to actually download videos from my phone on to Magix to produce my very first video.??

emmrecs wrote on 8/17/2022, 12:07 PM

@Thomas-Jessome

Please email infoservice@magix.net and ask for their help with this. No user can offer any additional advice, sorry.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam