Comments

johnebaker wrote on 5/5/2023, 8:39 AM

@graham-smith

Hi

Did you copy and paste the whole serial number including the P3- prefix.

If not try this, if this does not work what error message are you getting?

John EB
Forum Moderator

Last changed by johnebaker on 5/5/2023, 8:39 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

graham-smith wrote on 5/5/2023, 1:38 PM

Thanks John

I did copy and paste - no error message just a cross that the entry was unaccepted.

However, I do now have access.

Many thanks. Graham.

Wander-Machado wrote on 8/9/2023, 11:07 AM

I need to renew may computers and now whaen I try to activate appears the erros where the content is about number ofactivations. So, I didn´t use anymore in other machine. I juste need to remove the last and get the new one. Please, who can help me on it

 

SP. wrote on 8/9/2023, 11:09 AM

@Wander-Machado You can disable old installations in your customer account at Magix.com

If you still have access to your old machine you can disable the installation inside the program via the Help menu.