ACID Pro 10 Suite upgrade disables Vandal_VST

numbat wrote on 3/31/2021, 2:26 PM

On starting ACID Pro 10 Suite I was prompted to upgrade. After the upgrade (to 10.0.5 Build 35) I can no longer access the Vandal VST plugin. The popup error message is:

Plugin Vandal_VST has not been purchased and will therefore not render any audio.

Help appreciated.

Stacey

Comments

jdc0331 wrote on 3/31/2021, 7:09 PM

I'm having the same issue, except I just purchased and installed Acid Pro 10 Suite and cannot use Vandal. Same error message as OP

numbat wrote on 4/2/2021, 12:13 PM

Update: since no solution has been provided here, and this is clearly an error in the latest update, I submitted a support request a couple of days ago. I have yet to hear back. Presumably the fix will be to push yet another update, until then my advice would be to ignore the prompted update to 10.0.5 Build 35 if you purchased the Suite.

Stacey

numbat wrote on 4/10/2021, 5:21 PM

Additional update: Magix Support responded to my bug report on April 7 with "The issue should be resolved in the span of a week approximately."

Stacey

Eric-Penington wrote on 4/14/2021, 3:55 PM

I just had the same issue. I hope they fix it soon!

numbat wrote on 4/21/2021, 4:28 PM

An additional update: I just checked in with Magix Support, since the promised bug fix is now a week overdue and was informed that my support ticket had been closed. A fix has not been pushed.

They requested that I submit a new ticket.

Stacey

SP. wrote on 4/21/2021, 6:28 PM

@numbat

Reinstalling Vandal doesn't help?

numbat wrote on 4/26/2021, 10:50 AM

My final post in this thread. I can confirm that 10.0.5 Build 37 fixes this bug introduced in Build 35.

Stacey