Acid Pro 10 saving/overwriting issue help?

The_Lunarium wrote on 10/11/2020, 2:30 PM

Initially, I created on Acid Music Studio 8. I more recently have upgraded or purchased Acid Pro 8, and most recently Acid Pro 10, which is all up to date. On my Win7 computer, I have Acid Music Studio 8 installed. On the network, I also have newly purchased Windows10 machines, as an upgrade and including the one specifically for my music creation, which has Acid Pro 8 and Acid Pro 10 installed. I mention this stuff, because I'm not sure where my problem is. Sometime recently, while working on a remix for another band, I began to have issues saving files over themselves. I often create a base file and then a "working" file, which I just save, frequently, as I go about creating. I started getting a "There is not enough disk space to save the Acid Project Zip on drive E:\. Please select a different location and try again". If I rename the file, it saves fine. Problem being this bloats and creates unnecessary files, as well as I should be able to save over my file. So I've investigated permissions and ownership and tried all of these. My "music drive" is a Seagate 4TB. Never had a problem. I thought perhaps some Seagate tool issue, based on research. So I copied the files off, which inadvertently had greyed out permissions, and did a hard reformat of the drive and copied the files back on. Didn't work. So I purchased a brand new WD 12TB drive and copied the single project zip file I'm working on currently. Nothing else on the drive. I changed the permissions, took ownership, and still it won't let me save over the file. Same error message. There's 12TB free on the drive! Coincidentally, if I save to C:\ there is no problem but honestly who does that if most computers these days have a limited size hard drive? I don't want to save to C, there's simply not enough room on the system drive to viably use it as a working drive and projects should be able to work from an external drive, right? Again, this wasn't a problem until recently, maybe a few months. I've checked for malware and run an updated avast! I also read articles about antivirus locking files, so hell I even removed Avast on the music computer in an attempt to resolve the issue. So, having done all of this jumping around for ownership and file permissions and having a single file on a brand new drive, my only conclusion is that this is an Acid software issue. I can't think of anything else. Also, this never used to be an issue, like at all, and I've moved portable drives back and forth between computers with zero problems, so I don't understand why this is suddenly an issue? It's definitely disrupting my creativity and driving me absolutely nuts. So, any help would greatly be appreciated. I've been an Acid user for over a decade, but this new issue is really upsetting and making me wonder if I should try a different DAW.

Comments

The_Lunarium wrote on 11/8/2020, 3:53 PM

Really? No one else has this issue and no one can offer any help?

Former user wrote on 11/8/2020, 5:37 PM

Really? No one else has this issue and no one can offer any help?

When you save the file with the same name, are you getting a prompt "are you sure you want to overwrite this file"?

The_Lunarium wrote on 11/22/2020, 11:25 AM

When you save the file with the same name, are you getting a prompt "are you sure you want to overwrite this file"?

No. It says "There is not enough room on E:". It's a 12TB WD Elements drive, Brand New. Even tried reformatting it. I have 1, single, Acid Pro 10 file on it. Plenty of room. What's odd is that it will save just fine on a USB Drive, overwrites with no problem. If I place the file on the C:/ drive it also overwrites, no problem. The problem seems to be with external drives.

Former user wrote on 11/22/2020, 5:44 PM

When you save the file with the same name, are you getting a prompt "are you sure you want to overwrite this file"?

No. It says "There is not enough room on E:". It's a 12TB WD Elements drive, Brand New. Even tried reformatting it. I have 1, single, Acid Pro 10 file on it. Plenty of room. What's odd is that it will save just fine on a USB Drive, overwrites with no problem. If I place the file on the C:/ drive it also overwrites, no problem. The problem seems to be with external drives.

I am not very good with drive formats but my guess is going towards that particular external drive's partition type. Years back I used to be on Mac and pro tools and I remember seeing something like that where the hard drive had to be formatted in a way so it could be recorded onto. But you are just trying to save a file, I am not sure if this drive needs to be formatted a certain way because you said Acid saves just fine on C Drive or a USB. So, its this drive thats the culprit.

Just re-read your initial message, looks like you have already gone through the re-formatting part. Sorry, I am out of ideas on this one.

johnebaker wrote on 11/23/2020, 4:40 AM

@The_Lunarium

As @Former user has summised the issue would appear to be with the WD 12 TB drives formatting - which formatting system has been used - exFAT, NTFS or what?

Additionally which version of Windows is the error occurring with?

John EB

The_Lunarium wrote on 11/25/2020, 5:45 PM

I appreciate the help. It seems that, by looking at other threads on here, I was able to determine that the problem was, indeed, with the size of the external drives. Never occurred to me that with 12TB drives being available that Windows 10 couldn't handle them. Also, with the errors I was getting it didn't even point to the size of the drive as being an issue. After partitioning the drive everything is working as it should be. Sadly, I had reinstalled Acid Pro 10 (now on 10.0.0.4 I think) and now don't even remember what free packs I had. Oh well, not the first time I've started over. Just never a good feeling. Thanks again and be creative! <3

Edit: Have the emails for the packs and "slots". So Guess I'll see if those are reinstallable from my account.

Former user wrote on 11/25/2020, 9:55 PM

I appreciate the help. It seems that, by looking at other threads on here, I was able to determine that the problem was, indeed, with the size of the external drives. Never occurred to me that with 12TB drives being available that Windows 10 couldn't handle them. Also, with the errors I was getting it didn't even point to the size of the drive as being an issue. After partitioning the drive everything is working as it should be. Sadly, I had reinstalled Acid Pro 10 (now on 10.0.0.4 I think) and now don't even remember what free packs I had. Oh well, not the first time I've started over. Just never a good feeling. Thanks again and be creative! <3

Edit: Have the emails for the packs and "slots". So Guess I'll see if those are reinstallable from my account.

before you re-download the packs and all, check your "documents" folder, there should be a Magix Downloads folder, see if all the instruments, packs and all that is in there. If so, should be able to double click to re-install from there. that is if they don't already show up in Acid Pro

The_Lunarium wrote on 11/28/2020, 12:38 PM

before you re-download the packs and all, check your "documents" folder, there should be a Magix Downloads folder, see if all the instruments, packs and all that is in there. If so, should be able to double click to re-install from there. that is if they don't already show up in Acid Pro

They are, indeed. Thanks! Now I'm having an issue where it says "the temporary directory is getting low on space". I presume I'll find the answer here... but this is getting pretty annoying considering Acid Pro is the only program I have this problem with. Been a user for over a decade without these kinds of problems.

Former user wrote on 11/28/2020, 5:39 PM

before you re-download the packs and all, check your "documents" folder, there should be a Magix Downloads folder, see if all the instruments, packs and all that is in there. If so, should be able to double click to re-install from there. that is if they don't already show up in Acid Pro

They are, indeed. Thanks! Now I'm having an issue where it says "the temporary directory is getting low on space". I presume I'll find the answer here... but this is getting pretty annoying considering Acid Pro is the only program I have this problem with. Been a user for over a decade without these kinds of problems.

Hmm. "temporary directory", let me ask you this, in Acid Pro, in the Preferences, where do you have your folders set to? Meaning when you go to folders tab, there will be few options as to where you want your recordings saved, temp files, etc., Take a look at where the temp files are being saved to. Once you see this, locate that folder and see where it is and whats in it? Maybe clear that folder or set a dedicated folder for each of those options so you know exactly where Acid is storing all the files each time you use it. Hope this helps.

Edit: In the bottom screenshot, if you notice, I have setup a dedicated folder called "Seq Bin" where AP10 throws all the files. Once Acid is closed, those files are then automatically removed unless you want to save your recordings from those folders, you locate the folder and remove them manually.