Acid Music Studio 11 Error -2147163967

tone1316 wrote on 10/30/2021, 10:51 PM

Once I open the program a popup window says there's a major update. I download the update and hit the 'update immediately' button. The program restarts and opens up saying there's a older version of Acid 11 installed and do I want to update. I click yes and it says the update needed is "microsoft visual c++ 2013 redistributable package (x64)". I click to install and I'm hit with an error -2147163967. Has anyone else had this problem? I've went and downloaded the package from Microsoft's site. Not sure why I'm getting this error

Comments

SP. wrote on 10/31/2021, 2:20 AM

@tone1316 It usually helps if you uninstall C++ 2013 redistributable which is likely already installed on your computer. The installer will then reinstall it.

sheppo wrote on 11/4/2021, 5:16 AM

There's a detailed solution in linked in the FAQ at the top of the forum

raan-summers wrote on 3/18/2022, 6:05 PM

raan-summers wrote on 3/18/2022, 6:43 PM

After EXHAUSTING hours and hours...I can say I have the EXACT SOLUTION to everyone's Visual c++ 2013 refusal to install and preventing Acid to setup.

You MUST only have MS Visual C++ 2013 x64 AND x86 versions 12.0.30501 installed in your Windows. ANY other versions have to go for 2013 c++'s(uninstall them all if different)...if you need to download versions 12.0.30501...here is a link:

https://www.microsoft.com/en-us/download/details.aspx?id=40784

install both x86 and x64 for 30501. Like I said-for 2013, there should be NO OTHER versions.

I guarantee you this works. It WILL install if you do this!!!! I am pleased to aid all who have banged their heads against the walls....Believe me, I've been there.

SP. wrote on 3/18/2022, 6:06 PM

@raan-summers Usually it should work fine if you have no version installed instead of one specific. The installer will reinstall it.