Acid Music Studio 11 Crush on registeration

HENRY-KODIE wrote on 3/7/2023, 11:06 AM

I have just purchased Acid Music Studio 11 and it keeps crushing on me when I tried registering. it crashes on the initialization stage. I am using Microsoft windows Intel(R) Celeron(R) N4020 CPU @ 1.10GHz   1.10 GH

system type is 64-bit operating system, x64-based processor

What could the problem be?

Comments

SP. wrote on 3/7/2023, 11:35 AM

@HENRY-KODIE Can you please check the Windows Event Viewer for the details of the crash and post it here?

1. Click on the Start button in Windows and Type Event Viewer in search.

2. Start the Event Viewer from the search result list.

3. After Event Viewer is open select Windows Logs.

4. Drop down the menu for Windows Logs and you will see Application. Select Application.

5. Navigate to the Error message for ACID and copy the description text.

johnebaker wrote on 3/7/2023, 4:19 PM

@HENRY-KODIE, @SP.

Hi

An easier way to find the cause of the crash instead of wading through the event logs is to use the Windows Reliability monitor report - see this tutorial.

HTH

John EB
Forum Moderator.

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