Comments

emmrecs wrote on 4/30/2021, 3:06 PM

@MohammedMohit-AlMazumder

Welcome to the Magix user to user forums.

When you bought MM2021 Premium you would have received an email which includes the activation key. Did you enter this on the Magix account tab of the opening screen? Doing so should then fully activate MM2021 Premium.

Jeff

Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

MohammedMohit-AlMazumder wrote on 5/1/2021, 1:26 AM

yes i am using MM2021 Premium Edition from last December. but from yesterday i notice my Magix DAW become free version . i paid for MM premium Edition but why its become free Edition ? how can i recover my MM 2021 Premium Edition again ?? please help me sir.

emmrecs wrote on 5/1/2021, 4:14 AM

@MohammedMohit-AlMazumder

Please directly answer the question I asked! It is still unclear whether you actually fully activated your version of MM 2021 when you first installed it and downloaded all the additional content which would then have been available.

However, given the additional information you have now provided, there is one other possible reason for what you are seeing: is your computer connected to the Internet when you start up MM 2021? All Magix programs need to verify your licence is still "active". They do this by contacting the Magix licence server at least once every month. If that connection cannot be made it is highly likely that your version of MM would revert to the Free edition since it cannot fully establish that your licence is still current.

HTH

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Graham-Hawker wrote on 5/1/2021, 6:14 AM

Are you logged into your account within Music Maker?

browj2 wrote on 5/1/2021, 7:06 AM

@MohammedMohit-AlMazumder

How do you know that you do not have the Premium features?

There is only one Version of Music Maker. There is no Premium Version; it is an Edition that gives you more Features, Presets, and some credits for Soundpools and Instruments once activated, and activated only once.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

MohammedMohit-AlMazumder wrote on 5/2/2021, 5:45 AM

i tryied to use my MM2021 with my magix account in my new computer but i found my DAW shown Free edition. Yesterday i uninstall Magix and download it again by my Premium Edition confermation e-mai link. Now its ok. i have got my Premium Edition featurs again. Thank you so much for your kind support sir.

MohammedMohit-AlMazumder wrote on 5/9/2021, 1:31 PM

Hi Magix team,

I am looking for some soundpools for making Indian Bollywood song. Can anybody help me for this kinds of soundpools where can i get ?

johnebaker wrote on 5/10/2021, 3:39 AM

@MohammedMohit-AlMazumder

Hi

Did you search Producer Planet?

Assuming you mean you want Soundpool that uses Indian instruments a search on Producer Planet for 'Indian' found these - do ensure you get the Soundpools - not the Acidized loops if offered.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MohammedMohit-AlMazumder wrote on 5/10/2021, 2:00 PM

Thank you so much Mr. John. This information is very helpful for me.

MohammedMohit-AlMazumder wrote on 12/10/2021, 8:35 PM

i am already Music maker 2021 Premium Edition member. but why my account become Music maker free edition ?? where is my Premium Edition ?? any peoblem in youur DAW ? 3/4 times i loged out and loged in but no result. its showing music maker free. whats the problem ?

SP. wrote on 12/11/2021, 1:31 AM

@MohammedMohit-AlMazumder

You can try to go into the program settings and click on the button to clean up the store. This will delete the cache of the store and it will maybe help you.

MohammedMohit-AlMazumder wrote on 12/14/2021, 1:35 PM

@SP. i tried as you said but nothing changed. it is still showing Music maker free.

@emmrecs i bought the

Music Maker 2021 Premium Edition in December 9th 2020 and i have got the serial untill last week i used the premium edition but suddenly it become free edition. still it is showing music maker free. lots of times i tried to fix it by log in log out but nothing changed. can you help me to got my premium edition membership ? please help me sir

 

SP. wrote on 12/14/2021, 6:58 PM

@MohammedMohit-AlMazumder Maybe it helps if you reset the program settings in the menu File > Settings > Reset program settings to default

MohammedMohit-AlMazumder wrote on 12/15/2021, 12:31 PM

@SP. i did it as you say but nothing change. still it is showing top of the right corner music maker free.

SP. wrote on 12/15/2021, 1:08 PM

@MohammedMohit-AlMazumder Are you using the correct user account? You can look up your user account here https://www.magix.com/int/support/my-service-center/ Is Music Maker Premium Edition listed under your products?

It's odd that resetting the program settings and cleaning the store don't help.

MohammedMohit-AlMazumder wrote on 12/16/2021, 1:29 PM

thank you so much @SP. yes it was my my correct account. from the link (you sent me ) i install again the program. now is is showing premium edition. it was helpfull for me. thanks a lot..