Comments

johnebaker wrote on 4/18/2017, 7:56 AM

Hi

. . . . anybody else having problems . . . .

In what way - see this post.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

dave-jones wrote on 4/23/2017, 6:35 AM

Andrew-starkey : Hi, yes I'm having major problems with Magix Music Maker Premium 2017 after the recent update.

After the update :

1) I had an ERROR -59 message - Installation folders may be damaged

2) Tried reloading the update ... same result as above.

3) I followed the "Fixing problems with Magix software - WIN 10" instructions. Nothing wrong there.

4) Downloaded the software once again and it loaded ... only to find that the PITCH controls on all of the LOOPS were all greyed out, and the STORE is missing. (top RH corner)

5) Repeated the whole process once again, and the software was up and running (PITCH controls back)

6) I still have no access to the STORE direct from the software.

7) Now all my purchased LOOPS will not play.

8) Just started up the software to get the error message for the purchased LOOPS and I had another pop-up window stating there was another "Major Program Update" !

9) Downloaded the update ... still no use ! It basically states that the purchased LOOPS from Magix cannot be read !!!

10) Help ... please. I have sent the above info to Magix and am awaiting a reply.

dave-jones wrote on 5/5/2017, 4:08 PM

12 days and still no remedy for the above problem !