@Lars-Kristoffersen Hi. This is a user forum. We are all users like you and not Magix support.
If you want help from us, please give us more information. Which computer are you using? Which operating system? Is the software already installed? Or is the downloader sitting at 0%?
We need much more information from you.
You can also contact technical support, but it may take some days until you get a response. Click on the SUPPORT link at the top of this page and select your product. On the next page scroll down until you can click on Contact Support and create your ticket on the next page.
@Lars-Kristoffersen Yeah, I believe this simply shows up, if the audio driver gets enabled.
Go into the program preferences. There you can select the audio driver. Usually, you want to select an ASIO driver, for example the Magix Low Latency driver. Then you need to open the driver control panel and select your audio input and audio output and set the sample buffer size to something reasonable like 512 samples.
But I have a similar problem with my old Samplitude Pro 9 installation on my old computer. Suddently It wont play. I can load a file and the tracks showes up, but it wont start playing. I can do evreything els??