Comments

johnebaker wrote on 7/14/2022, 2:07 AM

@William-Taylor

Hi and welcome to the forum.

. . . . After downloading the software and then clicking on the file, I get the following message, " Windows cannot access thespecified device, path or file . . . .

Try temporarliy turning off the Antivirus Folder/Realtime/Ransomware protection feature before installing - some AV are known to block the installer.

It would also help if we have more information on your computer specification - see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it - see mone as an example.

HTH

John EB
Forum Moderator.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.