Hi,

As you have recently purchased this software therefore, you are entitled free support. This is a place where user like you and me help each other. You better contact Magix support by email at your earliest and explain to them details. Link is below

http://www.magix.com/us/support/help-support/technical-support/

During download if, anti virsus software, email, messenger or any other software if you run please stop and try again.

nihon94