VPX 11 - What does this error mean

1940 wrote on 5/22/2022, 12:35 AM

Hi,\\VPX-11 Win Pro latest.

First time I have seen this when I am trying to export a movie but what is it.

Is it a drive drop out?

Read Error in file

00155_5OEF_MTS_PROXY_CD5D85A90751A43E0544A8C048A9F008.HO

Request: 32768 Actual: -1

Did a HD Sentinal test and all drives are 100%

Thanks

Last changed by 1940

Dell 9020 Intel Core i5 4590 CPU 3.30Ghz 16GB Ram Nvidea Quadro K200
Dell T7500 Intel Xeon X5570@ 2.93 + 2.93 (2 Proc) Ram 48 GB Nvidea Quadro FX 5800
Dell T3600 E5-1620 4core 16GB Ram NVS 315
Win 10 Pro x64 21H2 on all
MEP 16 Plus,
MEP Premium 2017,
PowerDirector 16, and 365
Video Pro X 17.0.3.68

Comments

CubeAce wrote on 5/22/2022, 2:22 AM

@1940

Hi.

The drive could well be OK but the problem could have been caused when the file was written.

I can think of several reasons this may occur including a forced shutdown of the program but it is not limited to just that scenario as several other situations could cause the same thing to happen.

If you have any BAK files you could try going back to a previously saved copy and see if that works.

If it doesn't, don't then save the project again and just shut down the program.

You can then go to the project folder and try deleting all files with H0 and HDP extensions. (Make a backup copy first by just copying the folder and pasting to another drive if possible to put back later)

Deleting those files should be safe to do as the program should make new versions of the files when you next open the project and hopefully the problem will go away.

If the program asks you if you wish to open a backup, select No. Try using the project again.

I have used that remedy myself in the past as recommended by John Baker.

Ray.

 

Last changed by CubeAce on 5/22/2022, 2:24 AM, changed a total of 1 times.

 

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1940 wrote on 5/22/2022, 4:12 AM

Thank you. I'll give that a go.

The files show okay on the timeline

I'll get back after I try it.

Thanks again

Dell 9020 Intel Core i5 4590 CPU 3.30Ghz 16GB Ram Nvidea Quadro K200
Dell T7500 Intel Xeon X5570@ 2.93 + 2.93 (2 Proc) Ram 48 GB Nvidea Quadro FX 5800
Dell T3600 E5-1620 4core 16GB Ram NVS 315
Win 10 Pro x64 21H2 on all
MEP 16 Plus,
MEP Premium 2017,
PowerDirector 16, and 365
Video Pro X 17.0.3.68