Videowandler 2 marked as "Unknown device"

pea1949 wrote on 1/2/2014, 8:32 AM

I have installed RYVT 6 from the CD-ROM which was delievered to when I bought the programme.

When I connect the red/white Videowandler 2, I get a message that there is a problem with an usb-device.

In the controlpanel the usb-device is marked as "Unknovn device", and it does not help me that I update the driver.

I now have downloaded and installed the correct driver (red-white) from the Magix-site (I think), but with the same result.

I'm running Win XP sp3.

Can anyone help me with a solution of my problem?

Comments

gandjcarr wrote on 1/21/2014, 10:42 AM

Hi,

See this post and give my answer a try.

http://www.magix.info/us/needs-help-with-the-installation-of-rescue-your-videotapes.knowledge.1067183.html

George

johnebaker wrote on 1/21/2014, 1:49 PM

Hi

@pea1949

Please do not post the same question in different sections of the forum.  Answers you receive will be split between the two posts and the thread of what remedies have been suggested / tried will be lost.

John

Last changed by johnebaker on 1/21/2014, 1:50 PM, changed a total of 2 times.

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