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CubeAce wrote on 2/24/2021, 1:47 AM

@theodore

Hi Theadore. Please do not post multiple posts about the same topic.

It is possible your very early version does not support this file type or does no longer have full functionality if you are now on a different version of Windows. Do you have a Disc Copy? What does the pdf manual say?

Ray.

Last changed by CubeAce on 2/24/2021, 1:49 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.4894

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johnebaker wrote on 2/24/2021, 6:19 AM

@theodore

Hi

. . . . Magix Rescue Your Videos is 4.0.2.92 (UDCI) and does not read mp4 video files . . . .

Was this working and has now stopped?

If so what changed on the computer between working/not working?

Which version of Windows are you using?

Is this a re-install of the program and did you previously have Quicktime installed?

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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theodore wrote on 2/25/2021, 4:58 AM

Apologies to CubeAce, this is an early version and does not read mp4 video files. I could not find out in the help section what file extensions are supported. I overcame the problem by converting the file to mp2 on Any Video Converter. Thanks for your help.

 

In answer to John EB:

It's the first time I am trying to edit mp4 videos and as you can see from above I got around it thanks. My Windows version is Windows 10 Pro. The Magix program has been installed for a few years now and has basically been used to convert my old analogue handycam tapes to digital.

Many thanks to you both.