Hi, I'm running on Windows 10 Pro (core i7) x64 bit OS. When I install the driver (for red uw video's version 9, afterwards upgrade to 10), I get a successfully installed driver (x86). Unfortunately in my computer manager he still indicates that there is an issue.
When i try to update the driver manually, i get an error message . Any help? Thanks
Hi and welcome to the forum.
. . . . for red uw video's version 9 . . . .
Do you mean Rescue Your Video Tapes 9 ie the current version?
. . . . I get a successfully installed driver (x86). Unfortunately in my computer manager he still indicates that there is an issue. . . .
Can you capture video through the USB capture device?
Are there any markings on the USB capture device and what colour is it?
John EB
Forum Moderator
Hi @johnebaker
yes I have purchased version 10. I got a delivery of the installation cd version 9. After installation I think it upgraded to version 10. This is the version (printscreen). The USB device is black (Model N0 K0065). I get video capture, however without sound.
Regards, Thomas
Hi Thomas
. . . . Model N0 K0065 . . . .
This is a known issue with this device and Windows 10 - download and install the K0067 driver it should fix the problem.
HTH
John EB
Hi John, thanks for the tip. The driver is installed and shows no error.
However, I still don't have audio (both S-video and VHS). Image is ok. I checked the windows security settings:
I also checked the security settings - apps are allowed to use microphone and webcam... Should I try to re-install?
Regards,
Thomas
Hi
. . . . apps are allowed to use microphone and webcam . . . .
Does this also apply to Desktop apps?
Do you have a way of testing the VCR output using the SCART to RCA connectors eg have a TV that has the RCA (yellow,red,white) sockets for input?
John EB
Hi John,
thanks for the help. It wasn't the apps setting. Re-installing the driver seemed to help this time.
Regards, Thomas